Privacy Policy

At Extra Storage we want to maintain your trust, and so we want you to be familiar with how we collect, use, and disclose your information. Our customers are people – not just data! Now a word from the attorneys.

This Privacy Policy ("Policy") describes the collection and use of your information as you interact with Extra Storage, by phone, online or other direct contact. It applies to information we collect from all sources, including but not limited to our operations, our website WWW.REMEDYSS.COM, mobile sites, and applications.

By using our services and/or the Site, you consent to the collection and use or disclosure of your information by Extra Storage consistent with this Policy.

In general, we may receive and store any information you enter on our website or give us in any other way. Such information Remedy Student Storage collects is categorized as Non-Personally Identifiable Information and Personally Identifiable Information.

Non-Personally Identifiable Information

Non-Personally Identifiable Information is information that does not personally identify you. Non-personally identifiable information may be derived from personally identifiable information by removing individual identities. Non-Personally Identifiable Information may also be aggregate information, or information without personally identifiable information that is used in the aggregate as a statistical measure. Remedy Student Storage may use and/or disclose such non-personally identifiable information for a variety of purposes.

Personally Identifiable Information

Personally Identifiable Information is information that does personally identify you as an individual. Examples include your name, address, telephone number, billing information or email address. Non-Personally Identifiable Information (such as information about your activity with our services or Site, or demographic information) is characterized as Personally Identifiable Information if linked to Personally Identifiable Information that identifies you.

What We Collect

We may collect the following Personally Identifiable Information:

Profile/Account Information you provide, such as: name, address, telephone number, email address, and any information required for a military discount if applicable. Some of this information may be required while other information is optional.
Information you provide when posting a review or comment, sending a message to or communicating with Remedy Student Storage (through any means), or participating in a contest or promotion. Information related to your interaction with Remedy Student Storage emails, such as: whether you open or click on an email and whether you forwarded the email.
Information provided from third parties (social media services, commercially available sources, or business affiliates and partners etc.) such as your name, contact information, transaction and purchase/rental information, use of certain applications or your relationship with various products and service providers. For example, if you access or connect Remedy Student Storage through a social media platform, we may collect your user name, any information or content the social media platform provides (profile picture, email address or contact lists, information you made public through the platform etc.)

Why We Collect It

Information collection assists Remedy Student Storage in the administration and improvement of our business and the Site. Personally Identifiable Information may be used to:

Provide and manage our services
Deliver relevant content and recommendations
Deliver relevant online advertising
Enable social sharing functionality
To contact you
To protect our rights and the rights of others

Third parties, such as advertisers on the Site, may also collect information from you (such as by setting cookies on your device). Remedy Student Storage may not have any interaction with such information collection, nor control over such third-party passive information collection. Similarly, Remedy Student Storage may also receive information from third parties about you, including Personally Identifiable Information. Remedy Student Storage may combine such information with the information we collect about you, and once combined such information is subject to this Policy.

Who We May Share It With

NOBODY

Accessing Your Information & Your Choices

You can access and update your profile information by logging into your account on the Site.

You may choose not to provided requested information, or may choose to restrict the use of cookies, but that may limit the services Remedy Student Storage is able to provide to you. You may also choose to close your online account by contacting us at the telephone number below, although this will affect your ability to use some of our services, such as online rentals and online auto-pay. We may retain certain information associated with your account even after it is closed.

You may unsubscribe from marketing emails. You may or may not be able to unsubscribe from transactional emails.

You may be able to request transactional information be sent to you by text message. If you participate in our text message system you will be able to opt out. Contact us at the telephone number provided below if you need assistance.

Please note that given a lack of industry standards regarding "do-not-track" (DNT) signals, Remedy Student Storage currently does not take action in response to these signals. In other words, if your browser transmits a DNT signal, we may continue tracking.

Security Measures

Remedy Student Storage takes reasonable measures to protect your personally identifiable information. However, you supply information to Remedy Student Storage at your own risk as data security measures cannot be guaranteed to be fully effective.

Contact

Please contact us with any questions or comments.

Need more information?

If you have further questions or comments regarding our Privacy Policy, please reach out to us:

Email: Service@remedyss.com

Phone: (850) 294-2093